Luxury Escapes
About
Luxury Escapes is an online travel agency for lodging and airfare reservations, with more than 3.2 million members across Australia, New Zealand, Singapore, India, Hong Kong, the US and the UK, offering limited-time travel packages at discounted prices.
Challenges
Luxury Escapes, a prominent luxury travel company, faced challenges in finding a service provider that could seamlessly connect their network, fortify their security posture, and implement modern workplace solutions. They had a strict deadline for the launch of their pop-up store, and most IT service providers were unable to meet their time constraints.
Solution
Oreta took on the task of running two simultaneous projects: one for Luxury Escapes’ head office site in Melbourne and Sydney. Recognising the complexity of the project, Oreta made communication its top priority. The customer received weekly updates in both written and verbal formats, ensuring transparency and avoiding any sense of uncertainty. Oreta effectively addressed the customer’s requirements by managing and supplying their firewalls, switches, access points and implementing modern workplace solutions.
Outcome
Oreta successfully integrated the curated modern workplace solution at their retail stores well ahead of the opening day, ensuring a seamless transition into the new workspace.
Fortified their security posture by sourcing and managing their Firewall installation.
Successfully renewed their access points and switches within the agreed time frame and scope.
Through careful planning, efficient execution, and effective communication, Oreta demonstrated its capability to overcome challenges and deliver successful outcomes for Luxury Escapes. The project implementation not only met the client’s expectations but also showcased Oreta’s commitment to customer satisfaction and project excellence.
Testimonial
“I highly recommend Oreta for their exceptional end-to-end management and local support. With a single point of contact and a dedicated resource who truly understands our business, project coordination has become effortless. Oreta’s ability to handle project management has relieved our team of a significant burden, allowing us to focus on strategic initiatives. Their connections with experts and their swift deployment of our retail store solution have been truly impressive, demonstrating their commitment to delivering tangible results. I confidently recommend Oreta as a strategic partner for seamless project management and remarkable outcomes.”
Chetan Arjun,
CFO, Luxury Escapes