Customer Satisfaction Survey Customer Name * Mobile * Enter a valid 10 digit Australian mobile no. without spaces Project/Managed Services * Based on your overall experience at various touch points of our engagement how satisfied are you with our service? Do we work well in collaboration with your in-house team? How satisfied are you with the level of technical competence of our teams required to deliver the services? How satisfied are you with our team’s responsiveness to address your business needs? How satisfied are you with our risk and issues management? How satisfied are you with our communication? How satisfied are you with our escalation management? How satisfied are you with our account management? What can we improve upon to add more value to your business? What areas of our service truly delights you? Would you recommend us to your contacts and other organisations? Yes No Would you be willing to provide a testimonial? Yes No
