In the era of the technological boom, there is constant growth and inevitably change in the IT infrastructure which often businesses are unable to manage due to lack of knowledge or resources. Staying ahead of the digital growth requires more than just innovative products or services. It demands a strategic approach to managing your IT infrastructure, and that’s where managed services play a crucial role. Managed services offer a multitude of benefits that can help drive business growth in a cost-effective and efficient manner. In this blog, we’ll explore some of these advantages and how they can empower your organisation.
Summary Lead:
1. Cost Efficiency
2. Access to Expertise
3. Focus on Core Competencies
4. Scalability and Flexibility
5. Enhanced Security
6. Predictable Budgeting
7. Compliance and Regulations
8. 24/7 Support
9. Competitive Advantage
1. Cost Efficiency
Managed services allow businesses to shift from a traditional, reactive IT support model to a proactive one. Instead of waiting for issues to arise and incurring costly downtime, managed service providers (MSPs) use advanced monitoring tools to identify and resolve potential problems before they impact operations. It is estimated that the successful deployment of managed services will help in reducing IT costs by 25-45% and will increase operational efficiency by 45-65%. MSP’s also implement proactive maintenance programs to reduce the likelihood of unexpected outages. This not only reduces IT-related costs but also prevents revenue losses due to downtime.
2. Access to Expertise
With managed services, you gain access to a team of skilled professionals with diverse expertise. 59% of IT services are addressed under a managed services model instead of the older break-fix model. MSPs are well-versed in current technologies and industry best practices, ensuring that your IT infrastructure is always up to date and aligned with your business goals. This expertise can help businesses make informed decisions and implement innovative solutions to drive growth.
3. Focus on Core Competencies
By outsourcing IT management to a trusted MSP, your internal teams can concentrate on what they do best—innovating, delivering value to customers, and growing the business. This shift in focus can lead to increased productivity and a competitive edge in your industry.
4. Scalability and Flexibility
Managed services are highly scalable, allowing your IT infrastructure to grow alongside your business. Whether you’re expanding to new markets, onboarding more employees, or launching new products, MSPs can adapt to your changing needs without the hassle of managing additional in-house resources.
5. Enhanced Security
Cybersecurity threats are constantly evolving, and protecting your business from these risks is paramount. The Australian Cyber Security Centre (ACSC) registered a staggering 76,000 cybercrime reports in the latest annual report, marking a substantial increase of nearly 13% compared to the previous fiscal year. Managed service providers employ robust security measures and keep abreast of the latest threats and security technologies. This proactive approach ensures that your sensitive data remains safe, preserving your reputation and customer trust.
6. Predictable Budgeting
Managed services typically operate on a subscription-based model, providing predictability in IT expenditure. This makes it easier for businesses to budget effectively and allocate resources where they are needed most. It also eliminates the surprise expenses that often come with managing IT internally.
7. Compliance and Regulations
Many industries are subject to strict regulatory requirements concerning data privacy and security. Some MSPs specialise in navigating these complex landscapes and can help your business maintain compliance, reducing the risk of fines or legal issues.
8. 24/7 Support
Managed service providers offer around-the-clock support, ensuring that any IT issues are addressed promptly. This level of availability minimizes downtime, keeping your business operations running smoothly.
9. Competitive Advantage:
Embracing managed services can give your business a competitive advantage. It allows you to leverage cutting-edge technologies and stay ahead of industry trends, enabling you to provide better services and solutions to your customers.
In conclusion, managed services are not just about outsourcing IT tasks; they are a strategic investment in the growth and success of your business. By harnessing the benefits of managed services—cost efficiency, expertise, scalability, security, and more—you can position your organization for sustainable growth in today’s dynamic business environment. So, why wait? Consider partnering with a trusted managed service provider and take your business to new heights.
Finding a Top Managed Services Company for You
- Expertise and Experience: Assess the Managed Service Provider’s knowledge and experience in your industry and their experience with the specific technologies your business relies on. Look for an MSP with a proven track record.
- Service Offerings: Review the range of services the MSP provides, such as IT support, cloud management, cybersecurity, network monitoring, and more. Ensure their services align with your current and future IT needs.
- Service Level Agreements (SLAs): Review the SLAs and monthly service inclusions to understand the level of service and support you can expect. Pay attention to response times, uptime guarantees, and the procedures for resolving issues.
- Scalability: Ensure the MSP can scale their services to accommodate your business’s growth and changing requirements over time.
- Security and Compliance: Evaluate the MSP’s approach to cybersecurity and data protection. Check if they have experience with industry-specific compliance standards that apply to your business.
- Customer References and Case Studies: Ask for references from existing clients and review case studies to gauge the MSP’s performance and customer satisfaction.
- Proactive Monitoring and Maintenance: Look for an MSP that offers proactive monitoring and preventive maintenance to identify and address issues before they become significant problems.
- 24/7 Support: Verify that the MSP provides around-the-clock support to ensure assistance during emergencies and off-hours.
These factors encompass the critical aspects of selecting a managed services provider that aligns with your business goals and IT needs. They help ensure that you choose a partner who can effectively manage and support your IT infrastructure.
Why Choose Oreta Managed Services?
Oreta’s Managed IT services aim to be an extension of your IT team, committed to providing you with the support, knowledge, and confidence that you have the best services at hand to manage your technology systems so that you can focus on growing your business.
Backed by our key vendor relationships and certifications including Cisco, Meraki, Fortinet, Palo Alto, Microsoft and Telstra.
Scale your business more effectively, be more responsive to changes in technology and gain greater insights to your users’ experience with Oreta’s managed services.
