A leading Australian manufacturer of metal packaging supplies a wide range of industrial and consumer customers from production facilities across the country. The organisation operates a mixed factory and office workforce. Moreover, its diverse user personas require secure, performant, and centrally managed virtual desktops to access corporate applications and data.
The organisation’s legacy Citrix VDI environment had become expensive to operate, with ageing infrastructure and significant licensing overhead. With a hardware refresh on the horizon, the business undertook a strategic review of its virtual desktop platform. The existing experience was inconsistent for users, with slow logon times and application compatibility issues impacting both factory and office personas, eroding confidence and increasing helpdesk load.
Internal IT carried a significant operational burden maintaining the Citrix farm, hypervisors, and supporting infrastructure, and specialist Citrix skills were difficult and expensive to maintain in-house. The platform also had limited integration with the Microsoft 365 estate, blocking modern productivity and Conditional Access scenarios and leaving virtual desktop sessions outside the modern identity and compliance perimeter.
Oreta designed and delivered a migration from Citrix to Azure Virtual Desktop, aligned to user personas with task-worker pooled hosts and power-user personal hosts. Workloads were migrated to AVD using FSLogix profile containers and centralised image management via the Azure Compute Gallery, after which the legacy Citrix farm was decommissioned.
The AVD environment was integrated with Entra ID Conditional Access and Microsoft Intune, bringing virtual desktop sessions inside the modern identity and compliance perimeter. Logon experience was streamlined for both office and factory personas, and VDI licensing was consolidated under the existing Microsoft 365 entitlement.
•Legacy Citrix VDI farm decommissioned, removing infrastructure and licensing overhead.
• Azure Virtual Desktop aligned to user personas with persona-specific host configurations.
• Streamlined logon experience for office and factory users with FSLogix profile containers.
• AVD integrated with Entra ID Conditional Access and Microsoft Intune for unified governance.
