An Australian hospitality group operating a portfolio of well-known dining and entertainment brands delivers experiences across venues, restaurants, and leisure destinations. The organisation supports large-scale guest engagement through a corporate workforce distributed across multiple business entities and locations.
The organisation operated across three separate business entities, with identities and data fragmented across three Google Workspace environments and one Microsoft 365 tenant. There was no single source of truth for users, groups, or access entitlements, and unified governance, standardised access controls, and consistent identity protection policies were absent.
Multi Factor Authentication was not consistently implemented or enforced across the group, increasing exposure to both cyber and insider threats. The absence of centralised security management limited visibility and monitoring capability, while the decentralised structure created operational complexity and elevated overall security risk.
Oreta delivered a full identity security and governance transformation on Microsoft Entra ID. Microsoft Entra ID (P1) was established as the core identity platform, centralising authentication, enforcing governance, and modernising identity architecture across the group.
Organisation wide Multi Factor Authentication and risk based Conditional Access policies were implemented through Microsoft Entra ID to protect against both external and insider threats. Role Based Access Control was introduced to enforce least privilege access and secure privileged administrative accounts. A full tenant consolidation was then executed into a newly architected Microsoft 365 Business Premium environment, standardised and governed through Microsoft Entra ID.
• 95 percent MFA coverage via Microsoft Entra ID Conditional Access policies across the workforce.
• 350+ users unified into a single Microsoft Entra ID tenant with consolidated audit and monitoring.
• Three Google Workspace tenants and one Microsoft 365 tenant consolidated into a single Microsoft 365 Business Premium environment.
• Standardised governance and simplified management across the group, with a stronger overall security posture.
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