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Case studies

Redefining Network Performance: Oreta’s Approach to Delivering 100% Uptime and Cost Optimisation for Chemist Warehouse

The Chemist Warehouse is a leading Australian pharmacy retail chain, known for offering a wide range of health, beauty, and wellness products at discounted prices. Founded in 2000, the company operates over 540 stores in Australia and New Zealand, providing products like pharmaceuticals, vitamins, personal care, skincare, and groceries. Chemist Warehouse’s business model focuses on cost-effective pricing, large product variety, and convenience, supported by a strong online presence. The company is one of the largest pharmacy chains in Australia, committed to customer service, health advice, and accessibility, positioning itself as a market leader in the pharmacy retail sector.

Challenges

Chemist Warehouse faced two major challenges in optimizing their network infrastructure. First, they needed to re-design and implement a telco network that provided a triple layer of redundancy, ensuring 100% uptime of services for each site. The second challenge was to optimize their telco utilization and implement ongoing analysis to manage and reduce costs effectively across all sites.

Solution

Oreta designed and implemented a robust network infrastructure, providing fixed and wireless connectivity with a triple layer of redundancy for each Chemist Warehouse outlet. This included direct fibre, TC4 NBN, and wireless connections to ensure continuous service availability. Additionally, Oreta ingested Chemist Warehouse’s billing data into the GlanceX platform, enabling real-time monitoring and analysis of network utilization and providing a detailed site-by-site analysis of each cost centre. This allowed Chemist Warehouse to monitor performance and identify opportunities for further optimization.

Outcome

  • Each Chemist Warehouse outlet benefits from triple-layer redundancy, ensuring uninterrupted services with direct fibre, TC4 NBN, and wireless connectivity.
  • Real-time monitoring and analysis of each site’s network performance and costs, facilitating ongoing optimisation.
  • Identification and reduction of redundant services, leading to cost savings across the network.
  • Enhanced network efficiency and reliability, supporting continuous service availability across all sites.

Other Case Studies

  • Network, Fortinet

Geofabrics Transforms Network Performance with Oreta and Fortinet SD-WAN

Geofabrics is a Melbourne-based leader in geosynthetic solutions across Australia and New Zealand.
  • Network, Firewall

Seamless Firewall Transformation: Coventry Group Migrates to Palo Alto Networks with Oreta

Coventry Group Ltd is a leading Australian supplier of industrial products and services since 1929.
  • Network, SD-WAN

Empowering Global Logistics: Mainfreight’s SD-WAN Transformation with Oreta and CISCO Viptela

Mainfreight Limited is New Zealand’s largest logistics and transport company, with a proud heritage dating back to 1978. Headquartered in Auckland, Mainfreight has grown into a global supply chain and freight forwarding enterprise, operating across Australia, Asia, Europe, New Zealand, and the Americas. With a strong focus on high-performance logistics, customer service, and continuous innovation, Mainfreight supports businesses with integrated transport, warehousing, and freight solutions on a global scale.

At Oreta, we see a world where businesses, big or small, thrive through technology that grows with them—tailored solutions, a trusted partnership, and a shared journey to innovate, connect, and leave a lasting impact

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